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OPPORTUNITY

IAmClovis, an online shop for supplements and superfoods, approached BrainX Technologies seeking assistance in addressing several issues with their existing e-commerce platform. Their store's user interface (UI) and user experience (UX) were flawed, leading to suboptimal conversion rates and customer dissatisfaction.

The client desired a complete overhaul of their platform, including a theme redesign, migration of their subscription app, theme customization, and a custom app development to improve user engagement and conversions.
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APPROACH

BrainX Technologies conducted a thorough analysis of IAmClovis's existing e-commerce setup, identified pain points, and assessed their specific requirements. The development team collaborated closely with Team Clovis to understand their business goals and vision for the redesigned platform. Once the changes were proposed by our team and accepted by the client, we moved forward with the process of providing a comprehensive ecommerce solution.

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SOLUTION

With a 360° approach, BrainX Technologies successfully addressed the challenges faced by IAmClovis. The combined efforts of the development team, design experts, and close collaboration with the client resulted in the following solutions:

1. Sales Funnel Creation: BrainX Technologies formulated a strategic sales funnel to optimize the customer journey, from initial awareness to final purchase. The new funnel aimed to streamline the purchasing process and improve customer retention.

2. Theme Redesign (UI/UX): The existing flawed UI/UX was a major concern for IAmClovis. BrainX Technologies applied their expertise in design and e-commerce to revamp the platform's look and feel. The focus was on enhancing user navigation, visual appeal, and overall shopping experience.

3. Subscription App Migration: The client was using Recharge for managing subscriptions, but BrainX Technologies recommended migrating to Seal subscriptions for better integration with the redesigned platform. This ensured a seamless transition for existing subscribers and simplified subscription management.

4. Theme Customization: BrainX Technologies tailored the chosen Shopify theme to align with IAmClovis's brand identity, ensuring consistency across all pages and user touchpoints.

5. Custom App Development: To enhance user engagement, BrainX Technologies developed a custom Quiz Module using Shopify. This feature allowed the client to create, modify, and manage quiz questions easily. Customers could now answer personalized questions and receive valuable insights such as BMI results, daily calorie recommendations, water intake guidelines, and more.

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IMPACT

The collaboration with BrainX Technologies had a profound impact on IAmClovis's ecommerce platform:

  • Increased Conversion Rates: The optimized sales funnel and improved UI/UX design led to a significant increase in conversion rates, translating into higher revenue for IAmClovis.
  • Enhanced Customer Satisfaction: The revamped platform received positive feedback from customers, leading to improved satisfaction levels and increased brand loyalty.
  • Streamlined Subscription Management: The seamless migration to Seal subscriptions resulted in efficient subscription management, reducing administrative overhead and ensuring smooth operations.
  • Improved User Engagement: The interactive Quiz Module attracted more customer participation, providing valuable insights and recommendations, thereby encouraging repeat visits and purchases.

In conclusion, BrainX Technologies successfully transformed IAmClovis's online shop for supplements and superfoods into a user-friendly, visually appealing, and efficient e-commerce platform. The year-long partnership between BrainX Technologies and IAmClovis demonstrated the power of e-commerce development in achieving business objectives and delivering an exceptional shopping experience to customers

Tools & Technologies

  • Shopify
  • HTML
  • CSS
  • Javascript
  • Liquid
  • NodeJS

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