BUSNIESS

OPPORTUNITY

The client, operating in the radio and media sales domain, needed a solution to replace inefficient manual prospecting with intelligent, data-driven advertiser targeting. Traditional outreach lacked visibility into real-time digital signals and buying intent.
To enable smarter outreach and scale across regions, the client sought a custom solution with AI-powered lead generation for radio sales workflows.

BUSNIESS

SOLUTION

BrainX delivered a scalable, AI-powered backend platform enabling automated lead generation and advertiser intelligence for the client’s radio network. Highlights include:

• Advertiser Discovery & Data Enrichment
  Region-based scraping, advertising signal tracking, and smart deduplication.
• AI-Powered Lead Scoring
  Scores based on advertising activity, online presence, and digital signals (0–100 scale).
• Regional Intelligence
  Monthly advertiser trend reports and comparative regional analysis.
• Personalized Advertiser Profiles
  Signal breakdown, visibility insights, and sales-readiness indicators.
• Sales Campaign Automation
  Outreach integration with Instantly, auto-response handling, and campaign scheduling.
• Client Self-Service (Phase-In)
  Business data upload, category tagging, and controlled syncing.
• Multi-Tenant Platform Architecture
  Separate environments per station with shared infrastructure and role-based access.
• Role-Based Permissions & Reporting
  Custom dashboards for Admins, Managers, and Sales Agents across regions.

BUSINESS

OPPORTUNITY

Organizations with physical spaces lacked a streamlined way to analyze visitor traffic for planning and operational decision-making. Existing manual or siloed systems were inefficient and lacked real-time visualization.

The client required a cloud-hosted, role-based solution that could offer insights through maps, charts, and custom reports with scalability to support multiple user tiers.

BUSINESS

SOLUTION

BrainX delivered Visitoors, a robust, multi-tenant web application to monitor, visualize, and report visitor footfall data using connected devices.

• User Authentication: Secure login with role-specific dashboards for Admins, Distributors, Customers, and End Users.
• Role-Based Access: Tailored dashboards with controlled visibility and permissions.
• Device Management: Interactive map and list views showing real-time device activity.
• Data Visualization: Dynamic charts, peak hour trends, and daily/weekly insights.
• Reports & Exports: PDF summaries with branded layouts, and raw data export in CSV.
• Scalability: Built with a REST API and AWS-hosted backend for performance and reliability.
• Settings Management: Each user can update profile settings and passwords securely.
• Multi-Tenant Architecture: Efficient support for Owners, Distributors, Customers, and End Users.

E-Commerce

OPPORTUNITY

Tshirtdeal, an ecommerce brand, needed a smart, multilingual AI chatbot to manage increasing customer service loads while preserving quality and personalization. The client emphasized complete integration with their website, alignment with their brand style, and rich media capabilities.

They also needed the bot to handle internal agent support, reduce response time, and manage communications across WhatsApp, Instagram, Messenger, and email channels while ensuring data security and on-prem hosting.

E-Commerce

SOLUTION

BrainX provided a safe, multilingual AI chatbot platform that became a part of the digital ecosystem of Tshirt Deal. The solution is designed to improve customer experience and internal effectiveness and includes:

• Fluid Multilingual Chat Support: The customers can communicate in Dutch and other languages, which helps to build confidence and increase satisfaction.
• Rich Media Engagement: The user is provided with responses which are more visual, interactive and easier to comprehend, with text and forms.
• Integrated Cross-platform Diversity: The customer can contact the company either with WhatsApp, Instagram, or Messenger and get reliable, immediate support everywhere.
• Smart Order & Product Support: Chatbot provides customers with an immediate response to their questions by checking the status of their order, delivery time, and product details without delays.
• Progression to Humans: When the bot cannot answer a query, it transfers to a human agent with all the context without redundancy or degradation.
• Faster, Smarter Agent Support: An AI assistant will suggest real-time ideas and templates to help internal teams solve customer problems, quicker and more precisely.
• Centralized Admin Dashboard: Admins can use a specialized dashboard to control all aspects of the bot, monitor conversation and analyze customer interactions.